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Home / Service / FAQ / Rotogravure Printing Machine

FAQ

  • How long is the delivery time of your machines?

    Our delivery time depends on the specific time of the order, generally 4-6 months after the payment of the deposit will be delivered.
  • What about your after-sales service?

    Permanent after-sales service guarantee system, 24 hours online technical service team to solve general problems, if necessary, engineers can arrive at the scene within a week to solve the problem.
  • What is the biggest feature of your machine?

    We have a world-class intelligent CNC center, all parts can be machined with super high precision, and all of our design concepts are dedicated to reducing costs and increasing efficiency for our customers.
  • How is the control system of your machines?

    All of our machines are equipped with electronic shaft  servo control system (ELS)  which integrates drive, tension control and color registration, and the control system is from famous European or Chinese brands, and after repeated tests, our  control system is stable, reliable and easy to operate.
  • Do you test your machines after assembly?

    After the machine is assembled, the standard model will be tested empty and then be shipped directly to the customer's factory for test run , while for special customized models we will test the machine before shipment according to the actual situation.
Company Consulting News
November 13, 2025

Same Heritage · One Promise · Global Trust
Official Clarification on OUNUO, OYANG and ALLWELL Brand Relationship
Recently, to ensure clear communication with our global partners, OUNUO Group would like to provide an official and unified clarification regarding the relationship and positioning of our three brand identities:
OUNUO · OYANG · ALLWELL

October 20, 2025

Exhibition Name: Andina Pack 2025 Booth No.: Hall 18-23, Booth 725 Date: November 4–7, 2025Venue: Bogotá International Business and Exhibitions CenterAddress: CR 37 # 24-67, Bogotá, ColombiaAt this exhibition,our professional team will be on-site to provide detailed machine introductions, technical

November 03, 2025

Robomatica Madrid
Date: 5th-6th Nov, 2025
Hall: 8B37C IFEMA Feria de Madrid,Hall 8 & Hall 10.
Add: Av. del Partenón, 5, Barajas, 28042 Madrid, Spain
We warmly welcome you to visit Oyang Group at Robomatica Madrid 2026, Hall 8B37C, IFEMA Feria de Madrid — let’s explore smart automation and paper bag innovation together!

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