The story begins a few years ago. At that time, Ounuo had just started developing non-woven three-dimensional bag making machines, while a customer in Southwest China, specializing in the production of non-woven bags and various paper packaging products, including gift boxes and hand-held bags, was also looking for ways to make their production more efficient and refined. That’s how Ounuo and Chengdu Mingyang came together.
Chengdu Mingyang chose Ounuo’s fifth-generation machine as their first equipment. At that time, it was already capable of meeting their daily production needs. However, as the market’s demands for speed and quality continued to rise, the customer quickly realized that more advanced equipment was needed to meet the challenge.
From the fifth generation to the sixteenth, Ounuo has grown together with its customers; from single machines to multi-model applications, Ounuo has accompanied them on the path toward intelligent automation. In the future, Ounuo will continue to innovate and act with responsibility, creating greater value for customers and working hand in hand with partners to unlock even more possibilities.
A few years later, Ounuo’s equipment in the customer’s workshop had been upgraded to the sixteenth generation. The customer laughed and said, “From the fifth generation to the sixteenth, we have truly witnessed the progress of Ounuo machines—faster speeds, better quality, and fewer operators required.”
Why did they choose to trust Ounuo from the very beginning? The customer admitted, “Because Mr. David has a persistent dedication to the equipment and always looks toward future development. We believe that partnering with Ounuo is the right choice.”
The fact proved this to be true. The customer gradually introduced Ounuo’s Non-Woven Bag Making Machines, WH Die-Cutting Machines, Rotogravure Printing Machines, and other equipment, and each time, the experience was consistent: high cost-effectiveness and stable product quality. They also expressed new expectations: “We hope the equipment can be smarter and require less manual labor.” Ounuo had already taken action—its Non-Woven Bag Making Machine Tech 26, serving as a bridge between intelligent equipment and smart factories, is helping the customer gradually move toward automation and intelligent production.
Within this collaboration, there was also a memorable episode. When the customer purchased their first Rotogravure Printing Machine, the equipment had just arrived at the factory when a minor issue occurred with the blower. The Ounuo team immediately rushed to the site, with technicians and the sales manager working together—replacing what needed replacing, fixing what needed fixing—and resolved the problem on the same day. Later, when the customer purchased a second printing machine, it was put into production immediately after commissioning. The customer remarked, “Ounuo takes responsibility; they never shirk problems and always take the initiative to solve them.”
In daily use, Ounuo’s after-sales service is equally attentive and thorough. Even for minor issues, they respond immediately and ensure the problem is fully resolved. Even after the equipment’s warranty has expired, Ounuo continues to provide valuable support. The customer commented, “Ounuo’s after-sales service is both comprehensive and meticulous.”
Along the way, the customer has continuously provided feedback for improvements. From the waistline-free paper bag machine to process optimizations, Ounuo has listened attentively and made continuous enhancements. As the customer said, “When Ounuo does better, we do better too.”
From the fifth generation to the sixteenth, Ounuo has grown together with its customers; from single machines to multi-model applications, Ounuo has accompanied them on the path toward intelligent automation. In the future, Ounuo will continue to innovate and act with responsibility, creating greater value for customers and working hand in hand with partners to unlock even more possibilities.
