Khawvel pumah Oyang-a market share a pun zel avangin, philosophy bulpui pakhat kan zawm fo thin: ' The equipment is just the beginning ; service hian hun rei tak chhunga hlutna a siam .' Customer tinte hnena thil lei theihna tur inrintawkna leh hman theihna tur rilru thlamuanna pe turin Oyang Machinery chuan after-sales service-ah sum a seng chhunzawm zel a ni. kan din a responsive , clearly defined , Internationally available service system chiang taka tarlan, , chu chuan production process zawng zawngah comprehensive support a pe a ni.
Khawvel pum huapa paper bag packaging equipment industry inelna nasa tak karah hian Oyang Machinery chuan service philosophy ' customer-centricity ' chu a la chhunzawm zel a, after-sales service system kimchang, tha leh international siam tumin hma a la a ni. Thil hmanrua kan rawn thawn atang hian kan service te hi a rualin activate a ni a, khawvel puma customer tinte production line thlengin a thleng vek a ni.
Global Support, Mi zawng zawngin an rintlak:
Oyang Machinery hian ram leh bial hrang hrangah hlawhtling takin a thawn chhuak tawh a 170 , Turkey, India, Saudi Arabia, Morocco, Algeria, Egypt, Mexico leh Vietnam te pawh a tel. Thil hmanrua kan rawn thawn zawh chuan kan customer-te’n production an tan thuai theih nan leh an hnathawh dan nghet tak an neih theih nan bespoke technical support leh operational training kan pe thin.
After-Sales Service-a thil pawimawh ber berte:
Ram pawna install leh commissioning: 1.1.
Kan engineer te hian customer factory te tlawhin professional on-site support leh operational training an pe thei a ni.
Remote technical support atanga lo chhuak:
WhatsApp leh Zoom ang chi platform hmangin cross-time zone online guidance leh real-time troubleshooting kan pe thin.
Mizo tawng zawng zawng hmanga hnathawhna hmanrua:
Independent learning pui turin English manual, instructional video leh FAQ te kan pe thin.
Spare parts hman dan tur standardized hmanga enkawl dan:
Machine tin hian hman tlanglawn spare parts dah vek a ni a, original factory parts te chu hun rei tak chhung atan supply a ni a, hei hian equipment hnathawh dan nghet tak a neih theih nan a pui bawk.
Customer-te tan service record hrang hrang:
Customer tinte tan service record siam a ni a, regular follow-up leh technical support kalpui zel a ni.
After-sales team chak tak leh technical support:
Oyang Machinery-ah hian kan after-sales team hi engineer thiam leh tawnhriat ngah tak tak pawl kan ni a. Kan team member-te hian thiamna zau tak an nei mai bakah kan a hun taka leh professional taka technical support an pek theih nan training khauh tak an nei bawk, hman chhunga customer-te’n harsatna an tawh apiang hmanrua .
Technology lama hmahruaitu nih reng theih nan kan after-sales engineer-te tan training session kan buatsaih fo a, technical lama hmasawnna thar ber ber leh hmanrua hman dan tur an hriat reng theih nan kan enkawl thin. Heng periodic training programme hmang hian kan engineer te hian an thiamna an tipung zel a, khawvel hmun hrang hranga client te tan service awlsam leh tha tak an pe thin.
Customer te ngaihdan dik tak:
Rawngbawlna hi A tawpna a ni lo va, hlutna tihzauh a ni zawk:
Oyang-ah hian thil siam chhuah chakna dik tak chu kan machine-ah chauh ni lovin, customer-te chunga kan inpekna leh service chhunzawm zel kan pek theihnaah pawh a lang tih kan ring tlat a ni Kan global after-sales network tihchangtlun zel kan tiam a, customer tinte hnenah a hun taka , professional , leh rintlak zawk kan pe ang. service support
